Public-safe product reconstruction
AI Investigation Workbench
Original interface, fictional commerce data, and no PayPal systems or assets.
Before the agent runs
The user sees the scope, sources, and boundaries first.
The agent cannot send alerts, change checkout behavior, or make a production decision. It can assemble evidence and recommend the next accountable action.
Bounded plan
Five read-only steps, visible before execution.
- 01Compare funnel movementAggregate analytics | Locate the changeRead
- 02Inspect behavioral patternsSession events | Explain the struggleRead
- 03Correlate service healthService telemetry | Test a system causeRead
- 04Search similar issuesIssue history | Find prior evidenceRead
- 05Estimate impact rangeDerived result | State uncertaintyCompute
Evidence timeline
What happened and why the user struggled.
Ranked hypothesis
A retry-state defect is the leading explanation.
- Observation
- Retries increased before abandonment.
- Inference
- The state transition may be presenting conflicting next actions.
- Contradiction
- The comparable historical issue affected desktop, not mobile.
- Unknown
- Service telemetry is incomplete. Confirm before remediation.
Human review
The agent drafts the handoff. A person owns the action.
Returning mobile customers encountered conflicting payment retry states. Behavioral evidence supports the pattern; service telemetry remains incomplete.
Routed after approval
The evidence package now has an accountable owner.
No production action was taken. The audit trail records the agent plan, source results, missing evidence, hypothesis, reviewer, and routing decision.
Closed without a claim
Incomplete evidence stays incomplete.
The investigation preserves its evidence and unknowns without converting uncertainty into a confident diagnosis.